Terms of service

DIRT DRIFT™ operates this website and offers automotive cleaning and detailing products for sale. Throughout the website, the terms “we,” “us,” and “our” refer to DIRT DRIFT™.

By visiting our website or purchasing from us, you agree to these Terms & Conditions.

2. Products & Services

  • All products displayed on the website are subject to availability.
  • We reserve the right to modify, discontinue, or update products without prior notice.
  • Product images are for reference purposes only. Actual packaging or appearance may slightly vary.

3. Pricing

  • All prices are listed in INR (₹).
  • Prices may change without prior notice.
  • Applicable taxes and shipping charges may be added during checkout.

4. Orders

  • We reserve the right to refuse or cancel any order at our discretion.
  • Orders may be canceled due to:
    • Product unavailability
    • Incorrect pricing
    • Suspicious or fraudulent activity
    • Payment failure

If your order is canceled after payment, the amount will be refunded to the original payment method where applicable.

5. Shipping

  • Orders are generally processed within 1–3 business days.
  • Delivery timelines may vary depending on location and courier services.
  • DIRT DRIFT™ is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Refund & Replacement Policy

  • DIRT DRIFT™ does not offer refunds on products purchased through the website.
  • Replacements are only provided for:
    • Damaged products
    • Leaked products
    • Incorrect products delivered

To request a replacement:

  • Customers must contact us within 24 hours of delivery.
  • Clear photos and videos of the damaged package/product must be emailed to:
    dirtdrift.india@gmail.com

Claims raised after 24 hours may not be accepted.

Approved replacements will be processed within 5–7 business days.

7. Product Usage

  • Customers are responsible for using products according to instructions.
  • DIRT DRIFT™ is not responsible for damage caused due to improper use, negligence, or misuse of products.
  • Customers are advised to test products on a small surface area before full application.

8. Intellectual Property

All content on this website including:

  • Logos
  • Brand name
  • Product labels
  • Images
  • Videos
  • Graphics
  • Website content

are the intellectual property of DIRT DRIFT™ and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

DIRT DRIFT™ shall not be liable for:

  • Indirect or incidental damages
  • Vehicle damage caused by improper product usage
  • Delivery delays beyond our control
  • Temporary website downtime or technical issues

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms

DIRT DRIFT™ reserves the right to update or modify these Terms & Conditions at any time without prior notice.

12. Contact Information

For any questions or support, contact us:

DIRT DRIFT™
Email: dirtdrift.india@gmail.com
Instagram: @dirt_drift